Privacy policy

Information we collect

When you contact us — by phone call, text message, email, or the chat on this website — we collect the information you provide: your name, phone number, email address, the contents of your messages, and basic records of calls and texts (such as the time a call was placed and whether it was answered).

How we use it

We use this information to respond to you and provide our services — for example, sending a follow-up text message when we miss your call, replying to your questions, and scheduling work you request. We do not sell your personal information.

Text messaging and consent

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties, excluding vendors and service providers acting solely on our behalf (such as our messaging platform) and only to the extent needed to deliver messages to you.

You can opt out of text messages at any time by replying STOP to any message from us. Reply HELP for help, or contact us at info@getnavon.com.

Data retention and security

We keep contact records only as long as needed to serve you and meet our legal obligations, and we restrict access to them to people who need it to do their job.

Contact

Questions about this policy or your data? Email us at info@getnavon.com and we will get back to you promptly.