Text messaging program & opt-in disclosure
How the Navon AI missed-call text-back program works: how you opt in, what we send, and how to stop.
Last updated: July 20, 2026
How you opt in
You opt in by placing a phone call to a Navon AI business phone number. If we are unable to answer your call, we send a single follow-up text message to the number you called from, letting you know we missed your call and inviting you to reply by text so we can help. Calling our number is the only way to enter this program — we never send messages to numbers that have not first called us, and we do not use purchased lists.
What you'll receive & how often
One text-back per missed call, plus conversational replies if you choose to continue the conversation by text. Message frequency varies with your interaction. Sample message: “Hi! Sorry we missed your call — this is Navon. How can we help? Reply here and we’ll text right back. Reply STOP to opt out.”
Message and data rates may apply.
Opting out & help
Reply STOP to cancel at any time — you will receive one final confirmation message and nothing further. Reply HELP for help, or email us at info@getnavon.com.
Consent & privacy
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties, excluding vendors and service providers acting solely on our behalf. See our privacy policy and SMS terms for full details. This program is operated by NAVON LLC (Navon AI).
Contact
Questions about this messaging program? Email info@getnavon.com.